You may email info@boulderbarks or you may text or call 303-585-1244.

In most circumstances, your product will ship no more than 3 days from the time you order. If more than 5 days has gone by and you have not received tracking information, please contact us at

There is a flat rate of $5 per order. There are frequent shipping promos sent to subscribers.

Shipping is not guaranteed, but most of the time you will receive your product within 4 to 5 days.

The rate for international shipping is a $25 flat rate per order.

Shipping time is not guaranteed for international orders, but there is usually a 14 to 20 day delivery time.

Depending on how quickly you need to make your change after submitting your order, we can usually help. Please call 303-585-1244 or email

Please contact us at to discuss your situation.

No, we guarantee all our products for defects in the hardware and other materials. Scratching or chewing through fabric is not part of normal wear or a product defect.

Discount codes cannot be combined.

Please e-mail or you may call 303-585-1244 to speak to someone who can help.

We accept Apple Pay, Google Pay, Shop Pay, Shop Pay Installments, Facebook Pay, Visa, Mastercard, American Express, Discover, Diners Club, and PayPal.